Beyond your statutory right to cancel within 14 days (Refund Policy), we offer you an extended 60-day money-back guarantee – giving you even more flexibility and peace of mind.


🕒 How It Works

You may cancel your contract with us within 60 additional days in text form (e.g. email, letter), starting after the initial 14-day legal cancellation period ends.

To meet the deadline, it's sufficient to send your cancellation before the 60-day period expires.

Please send your cancellation to:

Blockhütte GmbH
Raboisen 32
20095 Hamburg – Germany
📧 Email: info@blockhuette.net


📦 Return Conditions

If you make use of our extended 60-day guarantee:

  • You are responsible for both outbound and return shipping costs as well as the shipping risk.

  • A refund will only be issued once we have received the returned goods.

  • Returned items must be:
    – In their original packaging (if applicable)
    Complete
    Unused (if sold as new)
    Undamaged


⚖️ Your Legal Rights Remain Unaffected

This extended money-back guarantee does not limit your statutory rights under UK consumer law. You still have the right to cancel within 14 days without giving any reason.


Risk-Free Shopping – That’s Our Promise.