60-Day Money-Back Guarantee
Beyond your statutory right to cancel within 14 days (Refund Policy), we offer you an extended 60-day money-back guarantee – giving you even more flexibility and peace of mind.
🕒 How It Works
You may cancel your contract with us within 60 additional days in text form (e.g. email, letter), starting after the initial 14-day legal cancellation period ends.
To meet the deadline, it's sufficient to send your cancellation before the 60-day period expires.
Please send your cancellation to:
Blockhütte GmbH
Raboisen 32
20095 Hamburg – Germany
📧 Email: info@blockhuette.net
📦 Return Conditions
If you make use of our extended 60-day guarantee:
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You are responsible for both outbound and return shipping costs as well as the shipping risk.
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A refund will only be issued once we have received the returned goods.
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Returned items must be:
– In their original packaging (if applicable)
– Complete
– Unused (if sold as new)
– Undamaged
⚖️ Your Legal Rights Remain Unaffected
This extended money-back guarantee does not limit your statutory rights under UK consumer law. You still have the right to cancel within 14 days without giving any reason.
✅ Risk-Free Shopping – That’s Our Promise.
